We offer several “one-time” services that you can request as needed. Please contact us to request a service, we will aim to reply within 24 hours. We will provide an exact cost once we receive your request.

Document translation

We offer a document translation service. Our aim is to deliver our translator service quickly, for a reasonable cost.
Past examples: Resumes, Diplomas, Doctor’s notes, Marriage certificates, Academic transcripts, Documents from the pension office, Documents from the bank etc.
Languages: Between Japanese and English, Spanish, French, Portuguese, Italian, Russian, Farsi
Cost: 15 yen~ per word + 10% tax (20 yen~ per word + 10% tax for languages other than English/Japanese)
Affidavit: 33000 yen

Interpretation

Need help understanding what is being said, or conveying what you want to say? If Japanese isn’t your strong suit, don’t worry. We provide an interpretation service. We can accompany you to meetings or appointments where you may need help.
Past examples: Phone calls to hospitals, banks, and kindergartens on behalf of the customer, Consultations at bank counters and ward office counters, Interview for admission to kindergarten, Apartment viewings, Discussions with the landlord
Languages: English, French, Spanish, Portuguese, Italian, Russian, Farsi
Cost:
(1) Phone call: 1650 yen (per 10 minutes) 
*Plus the actual cost of the call. 10% tax included.
 (2) In-person interpretation service: 6600 – 11000 yen per hour 
*10% tax included.
Interpretation fee will be charged from the time you meet the interpreter to the time you leave.

Forms completion

We can fill in any forms or documents that you need completed. Examples include: Changing your rental apartment and informing city hall, signing up for a credit card, applying for your ward’s “family support” services. Many people use this service for school application forms in Japanese.
Cost: 3300 – 6600 yen per page *10% tax included. If a page is very short & simple, it will not be charged as an extra page

Schooling support/applications

There are many types of daycare in Japan. There is nursery (hoikuen), which is generally for families with working parents. Then from age 3-5 there is kindergarten (yochien). This often finishes at 2pm, but these days there are more suitable options for working parents. Then there are company daycares, unlicensed daycares, kodomoen (a mix of yochien and hoikuen) and more. All with their own application systems. We can help you navigate this complex system of paperwork and deadlines in order to help your child get into the best school possible.
We can offer one-time services, such as calling one school for your and asking questions, or arranging your visit. Or we offer a comprehensive package involving researching your local options for you, arranging your school visits, accompanying you to the visit and filling out your application documents.
Cost: There are several options that you can choose from. (includes 10% tax)
Research only – 5500 yen – We will provide a list of facilities in your area that meet your needs, along with important information about each school.
Research and application forms – 15400 yen – We will do the above plus help you fill out all paperwork such as application forms and daycare entry paperwork. We will ensure you submit all the correct documents.
Interpretation – 8800 yen per school/day – We will accompany you to the school/daycare to view the facility, ask any questions you may have and interpret for you. This is useful for school viewings and open days, trial days and information sessions and entrance test days. We can set up the meetings by phone if necessary.
Full schooling support package – 33,000 yen – Includes research, application forms, interpretation (3 times*), explanation of all school materials and rules and ongoing email/phone support.
We recommend this package especially for yochien, as even after acceptance there will be a further information day around February where you will receive an abundance of paperwork and rules so you will want someone there to go over them with you, help you sign up for the bus, extended care, care for the first two weeks of April before youchien starts, etc.
*Extra interpretation services cost a further 7000 yen per school/day.

< Payment Method >

Payment is generally made by credit card. Document translation, Forms completion, and Schooling support must be paid in advance. Credit cards accepted are VISA, Mastercard, JCB, AMEX, Diners, and Discover. For Interpretation, for In-person interpretation, we ask for a deposit of 3300 yen in advance, and the rest will be charged according to the number of hours the interpreter is available. All phone calls will be billed at a later date.