Our Mission:
Our mission is to enable foreigners living in Japan to live their lives as comfortably as they would in their home countries.
Many foreigners living in Japan suffer difficulties in their daily lives due to language issues and differing customs unique to Japan. In particular, people in the expat community often have problems related to administrative procedures, education and housing. It takes much more time and effort to organise these things than it would back home. We want the foreign community here in Japan to feel like this too is their home. Therefore we aim to eliminate these barriers in the daily life of foreigners living in Japan.
Up until now, we have merely been providing services for travellers visiting Japan from overseas. Now we are expanding in order to provide a platform that supports the lives of all foreigners living in Japan. By mitigating these difficulties, we hope that people will have more time to spend on their family and work, and in the process live a richer and better life.
Meet the team:
Takeshi Sakamoto
Currently, there are about 2.8 million foreigners living in Japan, and due to differences in language and customs, they feel inconvenienced in various aspects of their daily lives. Omakase Helper is a service that supports foreign residents in Japan with administrative procedures, contracts, visa renewals, job changes, hospital visits, children’s enrollment, and finding a place to rent, with the mission of “enabling foreigners living in Japan to live comfortably as if they were in their own country. We hope that this service will support foreign residents in Japan at important turning points in their lives and help them take a positive step forward.
Chiharu Hokari
Living in Japan, there are many situations that even Japanese people find annoying, such as administrative procedures and signing up for cell phone contracts. After the Corona disaster, I also had to go through numerous procedures when applying for the subsidies for sustainable development and employment, but I had a very hard time because the explanatory materials were so long and complicated. Even I, as a Japanese person, struggled with this, so I can only imagine the hardships that foreigners living in Japan are experiencing on a daily basis. Although our service, Omakase Helper, has just started, we will be there for each and every one of you and will work hard to solve your problems. Please feel free to contact us with any questions, no matter how small!
Keita Mizuki
My father is from the United States, so I know the difficulties that foreigners can sometimes face when living in Japan. I also had a hard time understanding the procedures at school when I lived in the United States. For example,
official procedures at ward offices can be difficult even for Japanese people, so it’s only natural that you may have difficulties. I’m sure there are also many things that you don’t know where to ask for help. I would like to help
you so that you can have a comfortable life in Japan. I will do my best to respond as quickly as possible and provide you with the best service. I look forward to hearing from you.
Niccolò Sante Sabato
I’m from Fucecchio, a small town near Florence in Tuscany, Italy. My wife and I have been living in Japan for a little over three years now. We originally came to study Japanese and to experience Japanese culture firsthand, but our love for this country had begun long before. Living here has only deepened that passion, and we’ve since decided to make Japan our permanent home.
My interest in Japan started in childhood when a Japanese friend introduced me to the art of origami. That moment sparked a lifelong curiosity for traditional culture, which led me to explore origami, kirigami, kumihimo, handmade washi, and even insect specimen making. Over the years, I’ve come to truly appreciate not only the beauty of Japan’s traditions but also the complexity of daily life here.
As a foreign resident myself, I’ve personally experienced how challenging it can be to navigate systems, procedures, and services in a different language and culture. That’s why I believe in the mission of Omakase Helper. I want to support others who are facing the same challenges, and help make their lives in Japan as smooth and fulfilling as possible. Whether it’s through technical support or practical assistance, I’m here to help you take the next step forward with confidence.
How to find us:
〒110-0015
Komatsuwa Higashi Ueno Building (小松和東上野ビル), Room 701, 1-25-3 Higashi Ueno, Taito-ku, Tokyo
Phone: 03-6231-6524
See our location on Google Maps: https://maps.app.goo.gl/6hX7FUVhHubsmgkRA
Closest station: Shin-Okachimachi
Take the Tsukuba Express Line one stop from Akihabara Station, or walk 6 minutes from Naka-Okachimachi station on the Hibiya Line. We are located on the 7th floor of the Komatsuwa Higashi Ueno Building (小松和東上野ビル) .
